Recruiting, training, QA, the dialer, the data, daily coaching, and a live dashboard. Premura runs your outbound appointment-setting floor day to day so you can stay focused on closing, not managing a room full of setters.
Running an outbound floor is not one job, it is seven. As your management company, Premura owns all of them.
Call centers decay without daily management. Here is the operating rhythm Premura runs while your calendar fills.
Your dedicated setters start their day on your territory only. They dial 7 to 8 hours, working the current data our software refreshed, not a list that has been called for months.
Agents are exclusive to you, not shared across a rotation of companies.
Floor managers monitor calls as they happen, correct on the spot, and reinforce the parts of the script that are converting. Coaching is continuous, not a monthly review.
Underperformers are tested and replaced until the floor performs.
Setters book qualified appointments straight into your closers' calendar. Roughly one qualified appointment per agent per day is the production we manage toward.
No spreadsheet hand-off that turns into a no-show.
Dials, contacts, and appointments show up live. You do not wait for a report to know how the operation is performing, and you can talk to your agents directly.
Transparency is the default, not a request you have to make.
Data is refreshed, the script is adjusted against what real homeowners are saying, and the team is sized up or down as your closing capacity changes.
You scale by adding agents, not by re-entering the hiring market.
Right if outbound is your core competency
Right if you want appointments, not an operation to run
If you intend to run a large outbound department permanently, building the management layer in house eventually pays off. If you want a full calendar without becoming an operations company, hand the floor to a management company that already runs one.
Real Premura clients, describing their own results on camera. Watch them on the reviews page.
A call center management company owns the daily operation of the phones so you do not have to. Premura recruits and trains the agents, configures and runs the dialer, builds and refreshes the calling data, enforces QA against a script you approve, coaches the floor every day, and reports production on a live dashboard. You keep the appointments and the closers, we run the machine that fills the calendar.
Your agents are dedicated to you and exclusive to your territory. They are not a shared pool dialing for several companies into the same neighborhoods. You pick the zip codes, the agents call only your territory, and they book qualified appointments straight into your calendar.
Setters dial 7 to 8 hours a day against a script and qualification standard you approve. We coach on live calls daily, run QA, and test and replace agents until they perform. You watch it all on a live dashboard rather than waiting for a monthly summary, and you can talk to your agents directly.
We build it in house. Our own scraping software generates and refreshes your calling lists weekly, filtered to the territory you choose. That keeps the floor working current data instead of a stale purchased list that other companies are calling at the same time.
You control the important things: the territory and zip codes worked, the script and qualification standard you approve, and how many agents you run. You also see production live on the dashboard. Premura handles recruiting, training, the dialer, data, QA, and daily coaching.
No long-term lock-in is required to start. Pricing is per dedicated agent and is discussed on a strategy call, because it depends on how many agents you run. You scale the operation by adding or removing agents rather than by hiring and firing in house.
Book a free strategy call. We will map your territory, size the team honestly, and show you the live dashboards our current clients run on. You stay focused on closing while we manage the operation.
Book Your Strategy Call →No long-term lock-in to start. See how it works, compare call center consulting, or review our technology and tools.