Call Centers Built by Premura

Call Centers Built by Premura
The floor is running before your campaign starts

This page is about the build. How Premura stands up a dedicated call center for a solar, roofing, or home-services company from scratch, recruits and trains the agents, wires up the dialer and data, writes the script, and then runs it every day. And why that beats trying to assemble the same thing in-house.

160+Trained agents across our floors
DailyManagement and QA, not monthly
2022Premura Corp founded in Florida

How Premura builds
a call center from scratch

A call center is not one thing you buy, it is several things that have to be built and then kept running together. Here is what Premura assembles for you.

  1. Recruiting and training the agents

    The build starts with people. Premura recruits and screens callers, trains them on the outbound conversation, and puts them through live calls to find out who can actually handle an objection. Cold calling has heavy washout, so the process keeps testing and replacing until the floor performs.

    The result is 160+ trained agents who work dedicated to one client's territory.

  2. Dialer and calling data

    The agents need a dialer configured for your campaign and clean calling data feeding it: your territory, retry logic, and contact lists. Premura sets this up as part of the build, so the calling machine is ready on day one instead of being a stack of subscriptions you integrate yourself.

    Delivered as a managed setup, not a separate tool you configure.

  3. A script built for your offer

    A first-draft script never survives real homeowners. Premura builds the script around your offer and refines it against live responses: qualification questions, objection handling, and the close to a calendar slot. The script is an asset that improves as the campaign runs.

    Refined across the solar, roofing, and home-services campaigns we run.

  4. Booking into your calendar

    A qualified appointment has to land where your closers work it. Premura wires the booking so appointments go straight onto your calendar, and the results show up on a live dashboard you can open any time rather than in a report weeks later.

    You watch appointments arrive in real time.

  5. Daily management and QA

    The build does not end at launch. Premura manages the floor every day: monitoring calls, coaching agents, and cutting what does not work. This is the piece in-house builds underestimate most, because a call center decays without daily attention.

    Managed daily, not reviewed monthly.

Built by Premura
or built in-house

Building it in-house

Right if calling will be a permanent core competency

  • You own recruiting, training, payroll, and turnover from day one
  • Months of script iteration before the pitch reliably converts
  • Dialer, data, and calendar are separate line items you integrate
  • Someone on your team has to manage the floor every single day
  • Full ownership, which is genuinely valuable at large permanent scale

Built by Premura

Right if you want appointments, not a second company to run

  • The floor, training program, and tech stack already exist
  • Dedicated agents work your territory, script, and calendar only
  • The dialer, data, script, and booking are delivered as one managed system
  • Premura runs daily management and QA so you do not have to
  • Scale by adding dedicated agents, not by re-entering the hiring market

The honest cut: if outbound calling is going to be a permanent, large-scale part of your company, building in-house eventually earns the ownership. If what you want is a full calendar this quarter without becoming a call-center operator, having Premura build and run it is the faster path.

What a built-and-run
Premura floor produces

No invented ratings. Named clients describing what a Premura-built call center did for them, on camera.

Scott Kelly, solar

17 deals in his first 30 days, closed virtually

Caesar, solar

8 to 10 installs a month

Rafa, solar

12+ deals a month

Mitchell Rossey, solar (PA)

50 to 60 appointments a month

Watch every operator tell their numbers on the reviews page →

Still doing
your research?

Straight answers to the questions people ask before hiring Premura to build for them.

See the full process on the How It Works page →

Building your call center,
what people ask

What does it mean to have a call center built by Premura?

It means Premura stands up a working outbound floor for you from scratch: recruiting and training the agents, configuring the dialer and calling data, building and refining the script, and then managing the floor day to day with quality assurance. You get a running call center rather than a pile of parts to assemble yourself.

Do I have to recruit or train the agents myself?

No. Premura recruits, screens, and trains the agents, and keeps testing and replacing them until they perform. The agents Premura places on your floor are dedicated to your territory, so you get their focus without running the hiring and payroll yourself.

What is set up besides the agents?

Premura configures the calling machine around the agents: the dialer and the calling data, the script built for your offer, and the calendar booking so qualified appointments land where your closers work them. It is delivered as a managed system, not separate tools you have to integrate.

Why not just build a call center in-house?

You can, and at large permanent scale owning it in-house can win. But building in-house means you personally own recruiting, training, turnover, dialer and data setup, script iteration, and daily management, and each of those takes months to get right. Premura already runs 160+ trained agents, so the floor and the tech exist before your campaign starts.

How is quality kept up after the build?

Premura manages the floor daily rather than reviewing it monthly. Calls are monitored, agents are coached, and underperformers are replaced. You watch the output on a live dashboard, so quality is something you can see rather than something you have to take on trust.

What results have clients seen from a Premura-built call center?

Named clients describe their numbers on camera on the reviews page. Scott Kelly closed 17 deals in his first 30 days, Leicer reported 22 deals in 30 days, Jorge runs 20-plus deals a month, and Mitchell Rossey sees 50 to 60 appointments a month. Results depend on your offer and territory.

Want Premura to build
and run your call center?

Book a free strategy call. We'll map your territory, size the team honestly, one agent or five, and walk you through how we build and manage the floor.

Book Your Strategy Call →

No long-term lock-in required to start the conversation. No pressure. Just a clear plan.