The hardest part of an outbound call center is not the software. It is finding, training, and keeping people who can actually set appointments. Premura recruits, trains, tests, and replaces dedicated agents until they perform, so you get a staffed, managed team on your territory instead of a hiring problem.
Owners who try to staff their own floor discover the work is not one hire. It is a permanent pipeline.
The reality most owners hit
A staffed, managed team, not a stack of resumes
Staffing is not a one-time event here. It is a loop we run so your floor keeps performing.
We source callers from a floor built specifically for outbound appointment setting in solar, roofing, and home services. You are not waiting on a fresh job posting. The pipeline already exists.
Agents are trained on your campaign before they dial: your offer, your qualification criteria, and scripts refined across every campaign we have run. They arrive ready to hold a real conversation with a homeowner.
Agents are tested on live calls for your specific campaign, not assumed to be a fit. The ones who can handle objections and book qualified appointments stay on your team.
Your floor is coached daily. Calls are listened to, agents are corrected, and the campaign is monitored every day rather than reviewed in a monthly summary. You watch the same numbers on a live dashboard.
If an agent still does not perform after coaching, they are replaced. That is our job, not yours, and because agents are dedicated to you the swap does not disrupt the rest of your team or your territory.
This is the same model behind our full builds. If you want the whole system rather than staffing alone, see build a call center and call center setup services. If you are still deciding whether to stand one up yourself, start with how to start an outbound call center, or read about our dedicated virtual appointment setters.
Not a temp agency handing you resumes. A working floor that books appointments and is someone else's job to keep working.
Jorge runs a solar operation. Premura staffs and manages his dedicated agents, and he walks through his numbers on camera.
A staffed, managed floor rather than a stack of resumes. We recruit, train, test, and manage dedicated agents who are exclusive to your territory, dial your script, and book appointments into your calendar. Daily coaching, a live dashboard, the dialer, and weekly-refreshed data are part of the same package.
No, and that is the point of the model. We own recruiting, training, testing, daily coaching, and replacement. You approve the script and qualification criteria, talk to your agents directly, and watch results on a live dashboard, without running payroll or a hiring pipeline yourself.
They are coached first, and if they still do not perform they are replaced. Agents are trained, tested, and replaced until they perform, so a weak seat does not become your problem. Because agents are dedicated to you, replacing one does not disrupt the rest of your team or your territory.
Start with the number that matches your closing capacity. Each dedicated agent targets roughly one qualified appointment per day, dialing 7–8 hours a day, so you staff to the calendar your closers can actually work. You can start with one agent and add more as you scale. Pricing is per dedicated agent and is discussed on a call.
No. Your agents are dedicated to you and exclusive to your territory. They dial the zip codes you choose, use the script you approve, and book into your calendar only. You are not sharing a pooled floor with other businesses calling the same homeowners.
Book a free strategy call. We will size the team to your closing capacity, one agent or five, map your territory, and show you the live dashboards our current clients run on.
Book Your Strategy Call →No contracts required to start the conversation. No pressure. Just a clear plan.
