Deal counts get the headlines, but if you are hiring a done-for-you call center, the real review is about the operation: are the agents any good, is the floor actually managed, are the appointments qualified, and can you see it all in real time. This page answers those four questions.
A full calendar is the outcome. These four inputs are what a fair review of the service is really measuring, and they are where a managed floor either earns its keep or does not.
Cold calling has brutal washout, so the question is not whether someone can dial, it is whether they can hold a real objection and still book the slot. Premura recruits, screens, and trains agents, then keeps testing and replacing until the ones on your campaign perform.
More than 160 trained agents across our floors, each dedicated to a single client's territory.
This is the piece most operators underestimate. A call center decays without someone listening to calls, coaching, and cutting what does not work. A weekly check-in is not management. Premura monitors campaigns daily.
Agents are trained, tested, and managed by us, so you are not running a second company.
Padded appointments waste your closer's day. Agents qualify the homeowner first, then book directly onto the closer's calendar so nothing gets lost in a spreadsheet. The rhythm we manage toward is about one qualified appointment per agent per day.
Qualified, calendar-synced bookings, not raw lead lists dumped over the fence.
You should not have to wait for a monthly report to know how the floor is doing. Clients watch results on a live dashboard, so dials, connects, and appointments are visible while the campaign runs, not weeks later.
A live view you can open any time, plus direct communication with your agents.
The common complaints
What we build for you
Honest caveat: a managed call center is a paid, done-for-you service, and it is not the cheapest option in the market. It is built for operators who want dedicated appointments without hiring, training, and running a floor themselves.
The strongest review of the service is a client describing their own numbers. Scott reports 17 deals in his first 30 days, Leicer 22 in 30 days, Jorge more than 20 a month, Caesar 8 to 10 installs a month, Rafa more than 12 a month, and Rossey 50 to 60 appointments a month. These are individual outcomes, not guarantees.
More ways to check out the operation before you commit.
More context: How It Works, About Premura, and the full video reviews.
Beyond deal counts, clients evaluate the service itself: whether the agents are competent on the phone, whether the floor is actually managed day to day, whether the appointments are qualified rather than padded, and whether the live dashboard gives an honest view of what is happening. Those are the four things this page walks through.
Dedicated. Each agent is exclusive to one client's territory, calling that client's list with that client's script and booking into that client's calendar. Agents are not split across multiple companies, which is a common complaint with shared or pay-per-lead call centers. Premura runs more than 160 trained agents across its floors.
Agents qualify the homeowner before booking, and the appointment drops straight onto the closer's calendar rather than into a spreadsheet. The target rhythm is roughly one qualified appointment per agent per day. Because campaigns are monitored daily, weak lists and weak talk tracks get caught quickly rather than at the end of the month.
Premura does. The agents are recruited, trained, tested, and managed by us, and campaigns are reviewed daily rather than in a monthly summary. Clients do not run the floor themselves. You communicate with your agents directly and watch results on a live dashboard you can open any time.
Yes. On a strategy call we will show you the kind of live dashboard current clients run on, walk through how the floor is staffed and managed, and size the team honestly. Premura Corp is a Florida corporation founded in September 2022 with a public Better Business Bureau profile, so you can verify the company alongside the demo.
Book a free strategy call. We will show you how the call center is staffed and managed, walk the live dashboard, and size a dedicated team for your territory honestly.
Book Your Strategy Call →No contracts required to start the conversation. No pressure. Just a clear plan.